Privacy Policy

When you use our website, contact us, request a consultation, or use our services, we may collect personal information that you provide to us. This may include your name, business name, email address, telephone number, website address and any other information you choose to provide when contacting us.

We may also collect technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website and information about how you interact with our website. This information may be collected through cookies and similar technologies.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

We use personal information to respond to enquiries, provide information about our services, arrange consultations and deliver services that you have requested.

We may also use information to manage our customer relationships, provide technical support, maintain and improve our website and services, monitor website performance, prevent misuse and protect the security of our systems.

Where permitted by law, we may use your information to send relevant information about our services, updates or other business communications. Where consent is required, we will ask for it before sending marketing communications and you can withdraw your consent at any time.

We process personal information using appropriate lawful bases under applicable UK data protection law. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing our legitimate interests, or obtaining your consent.

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website and improve our services.

Some cookies are necessary for the website to operate and cannot be disabled through our systems. Where non-essential cookies are used, we will provide appropriate information and, where required by law, ask for your consent before setting them.

You can manage cookies through your browser settings and, where provided, through our cookie preferences tool. Disabling certain cookies may affect the functionality of parts of the website.

We do not sell your personal information.

We may share personal information with trusted service providers where this is necessary to operate our business or provide our services. These providers may include website hosting providers, cloud infrastructure providers, email and communication services, analytics providers, payment providers and other technology providers that process information on our behalf.

We may also disclose information where required by law, to comply with legal proceedings or regulatory requirements, to protect our rights or property, or to protect the safety of our customers, users or others.

Where we use third-party service providers, we take reasonable steps to ensure that personal information is handled securely and in accordance with applicable data protection requirements.

Under applicable UK data protection law, you may have rights in relation to your personal information. These can include the right to access the information we hold about you, request correction of inaccurate information, request deletion in certain circumstances, request restriction of processing, object to certain processing and request transfer of your information where the right to data portability applies.

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You can exercise your rights by contacting us using the details provided below. We may need to verify your identity before completing certain requests. We will normally respond to valid requests within the period required by applicable data protection law.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully or your data protection rights have not been respected.

Your use of our website and our services is also subject to our Terms and Conditions. Our Terms and Conditions explain the terms under which we provide our services, including website development, custom software development, hosting, maintenance, support and other services.

Where you purchase a paid service, including our Custom Software Demo, the applicable service, price, payment terms, delivery timescales and any conditions relating to the service will be explained before you complete your purchase. Our Custom Software Demo is subject to a one-off £900 fee. Where stated at the time of purchase, this fee may be credited in full towards the final development project if you proceed with development with Breadth First Ltd, subject to the applicable terms and conditions.

Our Privacy Policy should be read together with our Terms and Conditions and Cookie Policy. When you submit information to us or make a payment through our website, we may process your personal information and share relevant information with third-party service providers, including our payment provider, Stripe, where necessary to process your payment and provide our services. Stripe processes payment information in accordance with its own terms and privacy policy.

These documents may be updated from time to time to reflect changes to our services, legal requirements or the way we process personal information.

The Custom Software Demo is a paid discovery and demonstration service designed to provide prospective customers with a tailored demonstration of how a proposed software solution could address their business requirements.

The fee for the Custom Software Demo is £900, payable in full before work on the demonstration begins. Payment is processed securely through our third-party payment provider, Stripe.

Following receipt of payment and the information required to prepare the demonstration, we will aim to deliver the demonstration within 7 business days. Delivery timescales may vary where additional information, clarification or materials are required from the customer.

The £900 Custom Software Demo fee will be credited in full against the agreed development fee if the customer proceeds with the proposed software development project with Breadth First Ltd. The credit applies to the development project for which the demonstration was prepared and cannot be transferred to another customer, project or service.

The Custom Software Demo is intended to demonstrate a proposed solution and does not constitute a commitment by Breadth First Ltd to undertake the subsequent development project. Any subsequent development work will be subject to a separate agreement, scope of work and pricing.

If you have any questions about this Privacy Policy, how we use your personal information, or would like to exercise any of your data protection rights, please contact us using the contact details provided on our website.

Breadth-First Ltd

Email: support@breadthfirst.co.uk

Website: https://breadthfirst.co.uk

We may update this Privacy Policy from time to time. Any significant changes will be reflected on this page together with an updated effective date where appropriate.